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The Indirect Access Defence Manual.

A forty-eight page operational manual for defending an active SAP indirect-access claim. The architecture audit. The document-flow forensics. The seven-step negotiation playbook used across more than three hundred closed indirect-use matters.

Research Paper 48 pages Published May 2026 Format: PDF Access: Gated
What You'll Learn

Six learning outcomes from active matters.

  1. The first 30 days after the indirect-use letter. What to acknowledge in writing, what to refuse, what to instrument internally before SAP receives any technical evidence.
  2. How to run an architecture audit on your own integrations. The interface inventory protocol. The five-pattern classification. The artefact-set we provide back to SAP.
  3. Document-flow forensics at source. CDHDR, CDPOS, and the document-level tables. How to extract a defensible volume baseline before SAP's own count becomes the working number.
  4. The seven-step negotiation playbook. The cadence we have run across 300+ indirect-use matters from opening engagement letter through settlement signature.
  5. Settlement language for the remaining contract term. Scope-of-use redefinition, named integration exemptions, re-measurement caps, audit-rights modifications, growth-locks.
  6. The five most common SAP positioning errors. Where SAP's opening claim is most often technically or contractually overstated, and how to surface the error productively in the conversation.
Table of Contents

Seven chapters. 48 pages.

Chapter IThe first thirty days: response posturepg. 5
Chapter IISelf-audit: the interface inventory protocolpg. 12
Chapter IIIDocument forensics at sourcepg. 19
Chapter IVThe five-pattern integration classificationpg. 26
Chapter VThe seven-step negotiation cadencepg. 32
Chapter VISettlement language: protective clausespg. 39
Chapter VIIFive positioning errors in opening claimspg. 44
Who It's For

Four audiences. One reference.

General Counsel

In-house counsel responding to indirect-use claim letters. The response-posture and settlement-language chapters are the legal reference.

Chief Procurement Officers

Procurement leadership owning the SAP commercial relationship. The negotiation-cadence chapter is the playbook.

Enterprise Architects

Architects providing the technical evidence base. The architecture-audit and document-forensics chapters are operational guidance.

SAM Practitioners

Asset managers building the defensible volume baseline. The CDHDR/CDPOS extraction methodology is the operational core.

SAP opened at eleven point three million for indirect access across our Salesforce and ServiceNow estate. The architecture audit and document forensics closed it under two and locked the scope language into the master agreement.

General CounselEuropean Insurance Group ยท Settled Q2 2026
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