The SAP Indirect Access Survival Guide.

Six learning outcomes from active matters.

1. How indirect access is actually defined under your contract. The four contract vintages we see most often, and why the same Salesforce integration carries different exposure depending on which one applies.
2. What the Diageo and Anheuser-Busch decisions actually established. A plain-language reading of the case law and the elements SAP still relies upon — and those it does not.
3. The architecture-first defence methodology. Read-only, write-back, document-creating, batch-exchange, and human-in-the-loop architectures, and the licence basis each one supports.
4. How to count documents under Digital Access. The nine categories, the volume tiers, the source-system mapping, and the data extraction techniques most customers do not know they have.
5. Salesforce, ServiceNow, and RPA — three pattern libraries. The most common integration shapes and how each one resolves under indirect-access doctrine.
6. Settlement language that protects against the next claim. Re-measurement caps, scope-of-use definitions, interface licensing exemptions, and three more clauses that close the next audit before it starts.

Seven chapters. Forty-one pages.

Four audiences. One reference.