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Fieldglass. Contingent-worker compliance.

A forty-page field guide to SAP Fieldglass licensing and compliance — the worker-classification model, the spend-under-management metric, the SOW versus staffing split, the integration overlay with SuccessFactors, and the negotiation levers that defend the contingent-workforce programme budget.

Research Paper 40 pages Published May 2026 Format: PDF Access: Gated
What You'll Learn

Six learning outcomes, drawn from VMS engagements.

  1. The complete Fieldglass licensing architecture, decoded chapter by chapter. The spend-under-management metric, the per-worker pricing models, the SOW versus staffing-augmentation split, and the integration premium that compounds against the headline subscription.
  2. The worker-classification model in operational detail. Temporary staff, independent contractors, statement-of-work workers, services workers — what counts, what is excluded, and where the licensable boundary sits across each category.
  3. The spend-under-management metric and the calculation mechanics. What is included in the spend base, what is excluded, how the metric is measured at renewal, and where the routine over-counting occurs in observed implementations.
  4. The SOW versus staffing-augmentation split. Where the SOW workers should sit in the contractual model, where staffing-augmentation pricing applies, and the architectural choices that produce the most defensible compliance position.
  5. The integration overlay with SuccessFactors and the cross-platform exposure. Where the contingent-worker data flows between platforms, where the integration creates inadvertent licensing exposure, and how to architect against it.
  6. The renewal negotiation playbook for the Fieldglass contract. The classification clauses, the spend-base caps, the SOW-treatment provisions, and the integration-cost containment mechanisms that protect the forward-cost trajectory.
Table of Contents

Seven chapters. Forty pages.

Chapter IThe Fieldglass licensing architecture, decodedpg. 5
Chapter IIThe worker-classification model, in operational detailpg. 9
Chapter IIIThe spend-under-management metric, examinedpg. 15
Chapter IVThe SOW vs staffing-augmentation splitpg. 20
Chapter VIntegration overlay with SuccessFactors and cross-platform exposurepg. 26
Chapter VIRenewal mechanics and the compliance clausespg. 31
Chapter VIIThe negotiation playbook, appliedpg. 36
Who It's For

Four audiences. One Fieldglass reference.

Contingent-Workforce Programme Owners

The CWP owner operating the Fieldglass platform across the enterprise. The worker-classification chapter is the operational reference.

Procurement Services Category

The services-category procurement lead managing the supplier relationships through Fieldglass. The SOW split chapter drives the category architecture.

SAM Leaders

The SAM leader managing Fieldglass within the broader SAP estate. The integration-overlay chapter sources the cross-platform compliance position.

HR Compliance

The HR compliance lead managing the worker-classification framework. The classification chapter provides the contractual grounds for the defensible position.

The Fieldglass renewal proposed a thirty-one per cent uplift, anchored to a spend-under-management number that included pass-through SOW value and travel-and-expense reimbursements. We rebuilt the spend base against the contractual definition, separated SOW from staffing, and closed the renewal flat to the prior baseline with a forward-cap clause.

VP, Contingent WorkforceGlobal Technology Conglomerate · Closed Q3 2025
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