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The Indirect-Access Defence Framework.

A forty-four page operating framework for defending indirect-use claims surfaced during USMM and LAW measurement. The classification logic, the source-table evidence pack, the seven measurement-stage interventions, and the negotiation choreography that converts a claim into a settlement.

Research Paper 44 pages Published May 2026 Format: PDF Access: Gated
What You'll Learn

Six measurement-stage defensive interventions.

  1. Why indirect users surface during USMM and how to anticipate the flagging. The three USMM signals SAP audit teams consume to escalate from user count to indirect-use audit, with named-detection logic for each.
  2. The eight source tables that produce the customer-side evidence pack. CDHDR, CDPOS, USR02, AGR_USERS, BAPI logs, RFC trace, and the two newer Digital Access tables — what each one contains and how to extract it cleanly.
  3. Architecture classification under five patterns. Read-only, write-back, document-creating, batch-exchange, and human-in-the-loop — and the licensing basis each one defensibly supports.
  4. The 68% claim-reduction baseline. The settlement performance band we have observed across 500+ engagements, with the variance drivers and the tactical levers that move the customer up the band.
  5. The seven measurement-stage interventions. Submission re-statements, classification challenges, scope objections, evidence requests, and three more interventions that fork the claim before it becomes commercial.
  6. The negotiation choreography after the claim has crystallised. Sequencing, document discipline, internal alignment, and the four conversations that compress a multi-quarter dispute into a single quarter.
Table of Contents

Seven chapters. Forty-four pages.

Chapter IWhy USMM and LAW are indirect-access triggerspg. 4
Chapter IIThe eight source tables and the evidence packpg. 9
Chapter IIIThe five-pattern architecture classificationpg. 15
Chapter IVThe seven measurement-stage interventionspg. 22
Chapter VFrom measurement to commercial claimpg. 30
Chapter VIThe negotiation choreographypg. 36
Chapter VIIA casebook: four indirect-use claims, defendedpg. 41
Who It's For

Four audiences. One framework.

Chief Financial Officers

CFOs sponsoring the audit response. The intervention catalogue is the financial-discipline reference for the audit cycle.

Chief Information Officers

CIOs accountable for the integration estate. The classification chapter is the technical core of the document.

SVPs of Procurement

Procurement leadership directing the SAP relationship. The choreography chapter is the negotiation playbook.

Heads of SAM

SAM leads running the measurement cycle. The source-table chapter is the operational checklist for evidence collection.

The audit notification opened at twelve point four million in indirect-use exposure across our procurement integration estate. The classification intervention closed it at three point nine.

SVP, Global ProcurementIndustrial Conglomerate · Settled Q1 2026
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